Privacy Policy

Last updated: April 2026

Overview

Nenkin ("we", "our", "us") operates the NenkinTracker platform at tracker.nenkin.io and the marketing website at nenkin.io. This privacy policy describes how we collect, use, and protect your personal information.

Information we collect

When you create an account, we collect your email address and any profile information you choose to provide. We also collect usage data such as pages visited, features used, and interactions with the platform to improve our services.

How we use your information

We use your information to:

• Provide and maintain the NenkinTracker service
• Send transactional emails (account verification, password resets, notifications)
• Improve the platform based on usage patterns
• Respond to support inquiries

Data storage and security

Your data is stored on secure servers hosted on Microsoft Azure in the European Union. We use industry-standard encryption and security practices to protect your information.

Third-party services

We use Stripe for payment processing. When you subscribe to a paid plan, your payment information is handled directly by Stripe and is not stored on our servers. Please refer to Stripe's privacy policy for details on how they handle your payment data.

Your rights

You have the right to access, correct, or delete your personal data. You can manage your account settings in the NenkinTracker application or contact us at support@nenkin.io for assistance.

Contact

For questions about this privacy policy, contact us at support@nenkin.io.